Is paying at bdsmking.eu safe?
Of course! Our payment service is one of the leading payment service providers that offers a 100% secure payment environment. Our payment service from Stripe meets the security requirements of Visa and MasterCard in accordance with the PCI DSS (Payment Card Industry Data Security Standard) standard and the PCI Point-to-Point Encryption (P2PE) standard for secure POS and mPOS solutions. Both PCI certificates are proof of the technical and organizational security.
Our logistics department is an ongoing process, but if your order has not yet been shipped, we will do everything possible to cancel your order. Please contact our customer service for this.
Pay with credit card
Orders paid by credit card are shipped within 24 hours (on working days). Here at Talonze.nl we accept the following credit cards: Visa, Mastercard and American Express.
Enter your credit card details on the credit card payment page. Our payment provider immediately checks your details for correctness and gives authorization if everything is in order. No third party or Talonze.nl can view the data, this is done via a secure payment portal.
Credit card payment has been accepted, but my order has not been processed.
Because we use automated fraud detection and security software, your order may be flagged as potential fraud by this software. If you use your own credit card, please contact our customer service.
Problems with paying credit card
There can be many reasons why you can’t make a payment through your credit card. The most common reason is because of a security block. To do this, contact your bank as they can provide you with full details of the rejected transaction and help you make the transaction go through successfully.
Pay via Paypal
PayPal is an online payment service designed to securely carry out financial transactions over the Internet. PayPal acts as a kind of security buffer. You do not need to enter any credit card or bank details.
Pay via iDeal / Bancontact
iDeal and/or Bancontact (Mister Cash) is the simplest, most valued and most commonly used method of payment. You simply pay from your own bank account. The transaction is carried out securely by your own bank. Orders paid via iDeal and/or Bancontact are sent within 24 hours on working days.
Klarna Pay Later
With Klarna Pay Later you can pay afterwards at BDSM KING. This means that you will receive a digital invoice from Klarna Afterwards Payment by email to pay for the items you have purchased. The first time you pay with Klarna Pay Later, Klarna sets a personal spending limit – and therefore a maximum spending amount – for you after a credit check. This will only work in selected countries by the Klarna system.
I would like to have an invoice.
With every order we send an overview of your order as an invoice via e-mail, it is also possible to download your invoice via your account page. If you have not created a login, you can do so afterwards, or use the same email address where you placed the order, then you can still download the invoice after logging in.
Refunds are always refunded via the payment method/card you specified when paying for the order.
Unfortunately, cash or debit card payment is not possible, partly because we are only an online store.
Wrong price, product or description.
It is of course possible that there may be products for which the price, the actual product or a description may differ.
There are thousands of products on BDSMKING and a mistake can always happen, even with our strict quality control.
If it is clearly a mistake such as a product that is too cheap, such as that the price is 50% cheaper than normal, then it is clearly an error, here we will contact the customer asap to correct this and correctly with the customer to solve.
Is the delivered product not in line with what you received, is the image incorrect or is it different as described? Then we will of course take the shipping costs into account.