**Is making a payment at bdsmking.eu secure?**

Certainly! Our payment service is one of the leading payment service providers that offers a 100% secure payment environment. Our payment service from Stripe meets the security requirements of Visa and MasterCard in accordance with the PCI DSS (Payment Card Industry Data Security Standard) standard and the PCI Point-to-Point Encryption (P2PE) standard for secure POS and mPOS solutions. Both PCI certificates are proof of the technical and organizational security.

**Cancelling a payment**
Our logistics department is an ongoing process, but if your order has not yet been shipped, we will do everything possible to cancel your order. Please contact our customer service for this.

**Making a payment with a credit card**
Orders paid by credit card are shipped within 24 hours (on working days). Here at Talonze.nl, we accept the following credit cards: Visa, Mastercard, and American Express.
Enter your credit card details on the credit card payment page. Our payment provider immediately checks your details for correctness and gives authorization if everything is in order. No third party or Talonze.nl can view the data, this is done via a secure payment portal.

**Credit card payment has been accepted, but my order has not been processed.**
Due to automated fraud detection and security software, your order may be flagged as potential fraud. If you use your own credit card, please contact our customer service.

**Problems with making a payment through a credit card**
There can be many reasons why you cannot make a payment through your credit card. The most common reason is because of a security block. To resolve this issue, contact your bank as they can provide you with full details of the rejected transaction and assist you in making the transaction successful.

**Making a payment via PayPal**
PayPal is an online payment service designed to securely carry out financial transactions over the Internet. PayPal acts as a security buffer. You do not need to enter any credit card or bank details.

**Making a payment via iDeal / Bancontact**
iDeal and Bancontact are payment methods that allow you to make payments directly from your bank account.

**iDeal and/or Bancontact (Mister Cash)**
is the most straightforward, widely utilized, and highly valued payment method. You simply transfer funds from your own bank account. The transaction is securely processed by your bank. Orders paid via iDeal and/or Bancontact are dispatched within 24 hours on working days.

**Klarna Pay Later**
With Klarna Pay Later, you can make payments later at BDSM KING. This means you will receive a digital invoice from Klarna Afterwards Payment via email to pay for the items you have purchased. The first time you use Klarna Pay Later, Klarna establishes a personal spending limit and maximum spending amount after a credit check. This feature is only available in selected countries by the Klarna system.

To validate your purchase request using one of our payment methods, Klarna conducts a risk assessment. Klarna Pay Later adheres to a strict privacy policy outlined in our privacy statement. If your payment request is declined by Klarna Post-Payment, you can always purchase the items with another payment method.

**Invoice Request**
With every order, we provide an overview of your order as an invoice via email. You can also download your invoice from your account page. If you have not yet created a login, you can do so afterward or use the same email address where you placed the order to download the invoice after logging in.

**Refunds**
Refunds are always processed through the payment method or card you specified when making the order.

**Cash or Debit Card Payment*
Regrettably, cash or debit card payment is not possible, primarily due to our online store nature.

**Incorrect Price, Product, or Description**
It is possible that there may be products for which the price, the actual product, or a description differs.

BDSM KING offers a wide range of products, and occasional mistakes may occur, even with our rigorous quality control measures.

If the product is clearly a mistake, such as a product that is significantly cheaper than normal, with a price that is 50% lower than the standard, then it is an obvious error. In such cases, we will promptly contact the customer to rectify the situation and ensure that the customer is fully satisfied.
However, if the delivered product does not match what you received, the image is incorrect, or it differs from the description provided, we will consider the shipping costs when making a decision.